Cookie Policy

Cozyroomz (hereinafter referred to as “we”) places great importance on protecting your privacy and data security. In strict compliance with the Australian Privacy Act, Australian Privacy Principles (APPs), and the EU General Data Protection Regulation (GDPR), we have established this Cookie Policy. This policy aims to clearly inform you how we use cookies and similar technologies, as well as your rights regarding cookie management, ensuring our cookie usage is transparent, lawful, and compliant.

1. What is a Cookie?

A cookie is a small text file sent by our server to your device (such as a computer, phone, etc.) during your visit to our online store and stored on your device. It does not contain viruses or malware and cannot access other information on your device. It only records limited data related to your browsing behavior, such as visit identifiers and browsing preferences, to help us optimize the service experience.

2. Types of Cookies We Use and Their Purposes

We only use first-party cookies (i.e., cookies directly placed on your device by our online store) and do not use third-party cookies. Based on the purpose of use and the storage duration, the cookies we use are primarily categorized into two types:

2.1 Necessary Cookies (Session Cookies)

These cookies are essential for the basic functionality of our online store and do not require your explicit consent for use. They are typically session cookies, which are stored only during your browsing session and automatically deleted when you close your browser. Specific purposes include:

  • Identifying your login status to ensure continuity of your identity during browsing and ordering;
  • Storing information about products added to your shopping cart to prevent data loss due to session interruptions;
  • Ensuring the security and smoothness of the payment process by validating basic transaction information.

2.2 Functional Optimization Cookies (Persistent Cookies)

These cookies are used to optimize your user experience by recording your preferences and helping us improve service quality. They are persistent cookies and remain on your device for a limited time (based on the cookie’s expiration time). Your explicit consent is required for the use of these cookies. Specific purposes include:

  • Storing your preferred language and page display settings, automatically adapting during subsequent visits;
  • Analyzing page views and browsing paths to optimize website layout and product displays;
  • Remembering frequently used browsing filters to enhance product search efficiency.

3. Cookie Usage Authorization and Rights to Know

  1. Right to Know: When you first visit our online store, we will clearly inform you of the core content of this Cookie Policy, including the types of cookies, their purposes, and your management rights through a pop-up or other noticeable methods;
  2. Authorization Consent: For functional optimization cookies, we will only use them after obtaining your explicit consent (e.g., clicking the “Agree” button). For necessary cookies, we will use them directly but still inform you about their use;
  3. Withdrawal of Consent: You can withdraw your consent for functional optimization cookies at any time. After withdrawal, we will stop using these cookies, but it will not affect the validity of any data processing based on lawful authorization before the withdrawal, nor will it affect the normal use of necessary cookies.

4. Cookie Management Methods

You can manage cookies through your device or browser settings, including viewing, enabling, disabling, or deleting cookies. The settings paths may vary by browser, and you can refer to the official help documents of your browser for specific instructions:

  • If you choose to disable all cookies (including necessary cookies), it may affect the basic functionality of the online store, such as logging in, placing orders, and making payments, which may impair your shopping experience;
  • If you only disable functional optimization cookies, it will not affect basic services but will limit the personalized browsing experience.

5. Cookie Storage and Security

  1. Storage Period: Necessary cookies are stored for the duration of the current browsing session. Functional optimization cookies are stored for up to 1 year, after which they will automatically expire;
  2. Security Assurance: We use encryption and other security technologies to ensure the secure transmission and storage of cookie-related data. Only authorized personnel are allowed to access this data in the course of their duties, and all access behaviors are monitored throughout the process;
  3. Data Processing: We do not use the data collected through cookies for purposes other than those outlined in this policy, nor do we disclose or share it with unrelated third parties.

6. Legal Basis for Cookie Usage

Our use of cookies strictly follows relevant legal requirements. The legal basis for processing cookies includes:

  • Performance of a Contract: The use of necessary cookies is a necessary condition for fulfilling the shopping contract between you and us and ensuring the normal provision of services;
  • Explicit Consent: The use of functional optimization cookies is based on your explicit consent;
  • Legitimate Interests: We use cookies to optimize service quality and ensure transaction security, which constitutes our legitimate interest, provided it does not harm your legal rights.

7. Policy Updates

We reserve the right to modify this Cookie Policy based on legal updates or business adjustments. The updated policy will be prominently announced on our online store, and the announcement will take effect upon publication. If you continue to use our online store services after the policy is modified, it will be considered that you accept the revised policy. If you do not agree, you may stop using the services or withdraw your consent for cookie usage.

8. Contact Us

If you have any questions about this Cookie Policy, or need assistance with cookie-related matters (such as reviewing cookie usage records or withdrawing consent), you can contact us through the following:

  • Address: 1963 Brandywine Rd Apt 206, West Palm Beach, FL 33409, US
  • Customer service email: meuble@cozyroomz.com
  • Customer service phone: +1 (786) 412-2828
  • Online hours: Monday to Friday, 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM (AEST)

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