Contact Us

Cozyroomz (hereinafter referred to as “we”) values communication with you. If you have any questions, suggestions, or need assistance while using our online store services, you can contact us through the following methods. Our customer service team will respond promptly during working hours and provide you with professional and attentive service.

1. Contact Information

  • Address: 1963 Brandywine Rd Apt 206, West Palm Beach, FL 33409, US
  • Customer service email: meuble@cozyroomz.com
  • Customer service phone: +1 (786) 412-2828

2. Online Service Hours

  • Monday to Friday, 9:00 AM to 12:30 PM and 2:00 PM to 6:00 PM (AEST)

3. Communication Guidelines

  1. To help us quickly locate and address your issue, we recommend that you provide relevant information (such as order number, inquiry details, etc.) when contacting us.
  2. For inquiries sent via customer service email, we will reply within 1-3 business days. Please be patient while waiting for our response.
  3. Our services are only provided through the official channels listed above. We do not offer offline or non-official communication methods. Please be cautious and verify the authenticity of any information to protect your rights.

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